800 Cascadilla St, Ithaca, NY | Directions 1485042.444614 -76.510975
I have rented from Rick's several times over the past few years and have had nothing but good experiences. The staff is friendly and knowledgeable. If you are looking for a trustworthy locally owned rental facility I would highly recommend Rick's.
I recently had a large function at my house for my husbands retirement party. We rented everything through rick's rental world. From beginning to end, Rick's was nothing but professional. We rented a large tent, dance floor, dishes, etc. All of the rentals were in great shape, and the crew that did the delivery was very courteous, and easy to work with. I would highly recommend Rick's to anyone looking for a professional rental company that will make your event much easier.
Terrible experience – Unbelievably poor experience. We reserved chairs almost 3 months in advance for our wedding; however, we were told 1 week before our wedding that they had overbooked and the chairs we reserved were not available for us. They said that they told us 1.5 weeks earlier they were not available, which is still ridiculous, and was not true; they just asked if we were interested in changing our chairs because they were getting alot of requests for them. Would not accept responsibility or even apologize, just kept saying that they it usually works out but didn't this time. Actually hung up on me when I asked for them to say the words "we are sorry".
Great rental place! – Great Rental Place. Very helpful and reasonable rates. I rented three seperate outdoor equipment items from them and they were extremely helpful in teaching me how to use them and even drove all the way out to my house when I couldn't get one to work for me. The staff is pleasant, helpful, and knowledgable. Will definitely see them for any of my future rental needs.
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