Wheatons Heating & A C

10/30/09

I should have known better...

by JeePy at Citysearch

and looked at all of the other negative reviews online!

I was very unhappy with the way they handled my situation.

They were unprofessional, never returned phone calls, and it's still in limbo.

Truly a disappointment while trying to go through a local vendor.

Lesson learned.

• Pros: None.
• Cons: Horrible customer service and lack of management.

06/17/09

Service Contract from Wheaton's..NOT worth it!

by Commercial at Citysearch

Our service contract was a nightmare from day one as they did the servicing the first year, then neglected to go out for 18 months until we contacted them. Of course they didn't hesitate to send out the invoices for that time that had lapsed, however.

Also customer service is NOT there what so ever! They had an excuse for everything... their lapse in service, why the contract was sent and no service done, even blamed previous employee for writing the dated "incorrectly"!

• Pros: Eventually did the work
• Cons: Always a hassle with the service contract and way overpriced

06/03/08

Where to get the best central Air Conditioner for your ihome installed, namely Wheatons

by HockyHotchkissandEdna at Citysearch

Air Conditioning . Though we live in Binghamton, Wheaton's had no trouble installing a new furnace a few years ago ,along with the appropriate size house air conditioing system. They gave us a good price and both units were installed in a couple of days. Since then they check it annually to look for any problems and replace any parts or filters that need to be replaced

Really a top notch outfit. I reccomend them highly.

Hocky Hotchkiss

• Pros: These guys are real pros and the equipment is terriffic
• Cons: none