Doesn't Recommend

teddylow

Joined 2 years ago

Rip Off! Avoid this place at all cost!. This store was a rip-off! They seemed to be the only center available along route 13 offering diagnostic services for the service engine soon light. I sent my car to them early in the morning (~8am), hoping to get some sort of positive news about it. Though they promised to contact me when they were able to get a clearer picture of the car, it took me to call them again at 5pm to realise that they couldn't do anything as they were not able to do body-related work! The frustration was only fuelled by the fact that they put me on hold for more than 15 mins, while handling another customer at the desk. This poor management does not justify the price premium (almost $100 for a diagnostic service) at this center! Bringing this report to another service center, the staff there informed me that the report was a vague generic report, without any details on it for any fruitful work to be done on it. Hence, my advice to all drivers, especially newbies to Ithaca or Cornell, is to avoid this center at all costs! There are places which offer more comprehensive services at lower costs!

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lasthonestjoe

Joined 3 years ago

get what you pay for. I know things aren't always what they seem, but when I am at goodyear, most customers are looking for something for NOTHING. Thes people are at work, bills to pay etc. They do good work, things aren't cheap anymore on vehicles. Most people wait till its too late, expect superfast service at a walmart price. you get what you pay for.