I was sold on them after the Honda Dealership in Ithaca told me I needed a new transmission to the tune of over $3,000. George diagnosed the problem (which didn't require a new transmission), fixed it and after adding a new clutch and timing belt, charged me $1,000. I think of Autoworks as the Honda repair shop of Ithaca. Thanks for your integrity, knowledge and kindness.
I started going to Autoworks when I had an old Acura & they had just recently opened. Now I have a Subaru but I still go there because of the great service. I can totally count on them to do honest work with fair pricing. As a woman, I've never felt taken advantage of in any way. The owner is on top of all of the work done in the shop & they are good at explaining necessary repair work. I've referred several people to go there & the only downside is they are busier than ever. They are very responsive in helping with repair emergencies for loyal/repeat customers. Plus, Gizmo is the sweetest cat in the world & will keep you company in the waiting area.
The people at Autoworks have always treated us exceptionally well. Their estimates are very close to the final price and, if they find something, they will discuss it with you. The counter people are fast and efficient. The mechanics are knowledgeable and are willing to answer any questions about the work needed. I would highly recommend Autoworks for any repair needs.
Probably one of the better shops in Ithaca; they do try to catch problems early.
We have two old cars entrusted to George and his crew. They do a great job, and they have an amazing memory for cars and people. George even recalled working on one of our cars when he was at the dealership! Everyone there treats us with respect, spends the time to answer our questions, and does their best to keep costs down without compromising on safety or quality. And they go the extra mile to diagnose -- one of our problems required a 15-minute test drive up and down the neighboring hills before the stubborn car started doing what we were worried about. Definitely a 5-star shop.
I recently brought my car into Autoworks after being taken advantage of at another local shop. Shawn treated me with the utmost respect. In fact, when I needed to get back to work and my car was not ready, he let me take his car. They are always looking out for the customer and not just themselves. I trust Autoworks 100% and that is pretty amazing being a female car owner and having several bad experiences. I will never take my car anywhere else.
i took my car to the new shop after being quoted a high price somewhere else. the problem i was told was nothing that was actually wrong with it. they are very quick getting your car in the shop and explain what is wrong with it. the people are always friendly, i like knowing that this place can actually remember who you are and actually call you by name. i tell everyone where i get my car fixed.
Autoworks is fabulous. Top notch service. What other shop will save your worn parts to show you why they replaced them!! I will never go anywhere else. Excellent body shop...the tow truck drivers are exceptional and the service guys are awesome. You Rock Autoworks!!
1.) Relatively pleasant to deal.
1.) Relatively pleasant to deal with
2.) Wireless in lobby
3.) Comfortable lobby (lots of place to sit, etc.)
4.) Lots of place to park
5.) Do have door-to-door service
One of the most important things in life is having a great auto shop to go to. Well, "Autowworks" is thE place to go to for honesty, integrity, and overall complete and utter satisfaction. Their service is impeccable, repairs are explained thoroughly to even a novice, such as myself (yeah...I admit it...I'm a woman; yet, they always treated me as an equal!!) The staff is absolutely amazing, friendly, and completely trustworthy and helpful! Sean, Hillary, and George are the greatest people who go out of their way to make sure customer satisfaction is of the utmost priority. I am quite certain all of their customers feel as I do because going to Autoworks means having the peace of mind to know you're getting your money's worth and not worrying about ever being over charged! They ROCK!! I love them all!
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