Collegetown Bagels

Doesn't Recommend

Britt Britt

Joined 2 years ago

Not so great...sadly. CTB sells baked goods that have been on the shelves for several days. I began tracking the quality of their baked goods when I noticed over Easter that they had the same easter cookies out that they had been selling 4 days already and they were selling them at full price. Then I began tracking other items, particularly the fruit tarts. On one fruit tart, the strawberry was practically black with fungus on it. As I began to monitor the baked goods (as I went there several times a day, every day) I realized I was paying full price for stale baked goods. The policy is despicable, particularly coming from a company that prides itself on "high-quality, unique and delicious food and beverages." More irritating is the fact that after I wrote a customer complaint, I did not receive a response. Afterwards, I twice posted a complaint on CTB's facebook wall that was deleted. CTB should seriously re-evaluate their policies, especially in light of the fact that the baked goods are overpriced to begin with, they could at least be fresh. Even Wal-Mart takes baked goods off the shelves promptly and discounts them before throwing them away. I would expect at least that much from a family-owned company.

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CanBabaoglu

Joined 5 years ago

Cornell Landmark. A Cornell landmark. CTB is a great analogy for life at Cornell. The food (your Cornell experience) is good but expensive, the place (Ithaca) is charming but old and wierd, the employees (Cornellians) are friendly but not beautiful.

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HappyTransplant

Joined 5 years ago

Great place for bagels, scones, sandwiches. Collegetown has good bagels, for upstate. I really like their scones. I've had sandwiches, breakfast food, tea, bagels, cookies, soup, bread and many other offerings from here and have not been disappointed at all. The wait can be long on a Saturday or Sunday morning. Some of their bagels are a little weird (Banana nut should never be made into a bagel.) but you can get a decent sesame or poppy bagel.

Doesn't Recommend

freakonomist

Joined 7 years ago

Esse quam videri, my friends, esse quam videri!. This place is utter crap. The staff is obviously hired because of how "funkay" and "hip" they are rather than because of their experience or professionalism. They managed to screw up my breakfast order, which requires effort in the first place. I would've taken what they gave me rather than what I ordered, but the dumb person at the cash insisted that I wait for the right order. After 20 minutes, I decided to just leave that place. I can't be bothered with unprofessional service (yes, I know, I should move out of Ithaca then!) and those people just can't be bothered with doing their jobs right. Oh well, they have a quasi monopoly, which this review won't even be able to dent, unfortunately.