08/22/09
Deceptive or Unprofessional Practices
by studentithaca
Only asked for an oil change, but they decided to rotate tires on a car where you cannot rotates tires. Then - surprise surprise, they tell me there are problems with my tires when I pay for the oil change. Don't go here...they try to pressure you for unnecessary repairs (they did it to the lady in front of me too) and from what I've read on these rating boards so far, I am not alone!
- Pros: Near Shopping Centers
- Cons: 1 Hour for an Oil Change, Rude Front Desk, "Extra Service"
07/13/09
DON"T GO THERE
by mid123night
They damaged my glass and will not admit fault. They also try to con you into expensive fixes-AVOID THIS PLACE AT ALL COSTS
- Pros: NONE
- Cons: Damage your vehicle
06/19/09
Unscrupulous business practices
by wormwooddove
Everytime I've gone to Monroe for car problems, they draw up an estimate of around $2000 on work that needs to be done (I have a fairly new car mind you that to this day still has never given me any trouble). Being a student of limited means, I asked them about which items absolutely needed to be taken care of right away. Their tone changed right away and made me feel horrible about not being to spend thousands on my car. They threatened to not let me leave, claiming that it would be too dangerous for me to drive my car home.
These mechanics will say anything to make a buck. All they care about the bottom line, making you to agree to as much work as possible.
- Pros: They will usually fix you're car the same day you take it in
- Cons: They will try to charge you for work you don't need
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